Reporting a bug
We strive to provide a seamless experience with Iframely, but we understand that sometimes you might encounter an issue. If you come across a bug or any problem while using our service, we encourage you to report it so we can address it as quickly as possible. Here's how you can report a bug.
"Suggest a provider" contact form
You can also report a bug by using the "Suggest a provider" option found in the footer of our website.
- Scroll to the bottom of any Iframely page and click on the "Suggest a provider" link.
2. In the dropdown menu, select the option "Just reporting a problem"
3. Describe the issue in the comment box.
4. Submit the form, and our team will review your report.
Report via live chat
One of the quickest ways to report a bug is by using our live chat feature available on our website. Simply:
- Visit our website and look for the live chat option in the lower right corner.
2. Start a conversation and describe the issue you're facing.
3. Our support team will review the issue as soon as possible and work with you to resolve the problem.
Report via email
If you prefer to report a bug via email, you can do so by contacting our support team directly. Here's how:
- Send an email to support@iframely.com.
- In your email, provide a detailed description of the bug, including any relevant screenshots or steps to reproduce the issue.
- Our support team will reach back.
By reporting issues, you help us improve Iframely for everyone. We appreciate your feedback and are committed to resolving any issues you may encounter as quickly as possible.
Thank you for helping us make Iframely better!